Documentation
Knowledge Base
The Recon Knowledge Base is a Shopify-focused learning hub for DNS, email security, domain protection, and brand safety.
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Brand Security
9 articles
Typosquatting: How Fake Domains Steal Your Customers
Learn how typosquatters target Shopify brands with lookalike domains and what you can do to protect your customers.
Domain Hijacking: Protecting Your Shopify Store's Identity
Learn how domain hijacking threatens Shopify stores and the essential steps to prevent criminals from stealing your web address.
Domain Locking: The First Line of Defense for Shopify Stores
Understand domain locking and how this simple setting prevents unauthorized transfers of your Shopify store's domain.
Brand Impersonation: When Scammers Clone Your Shopify Store
Discover how criminals copy Shopify stores to steal customers, and learn to detect and stop brand impersonation attacks.
Combosquatting: When Scammers Add Words to Your Brand
Understand combosquatting attacks where criminals combine your Shopify brand with words like 'shop', 'sale', or 'official'.
Cybersquatting: When Someone Registers Your Brand Name
Learn what cybersquatting is, how it differs from typosquatting, and your legal options for recovering domains using your Shopify brand.
Defensive Domain Registration for Shopify Brands
Learn which domain variations to register to protect your Shopify brand from typosquatters and competitors.
Homograph Attacks: Invisible Characters Fooling Your Customers
Understand how attackers use lookalike characters to create fake Shopify domains that are nearly impossible to detect.
UDRP: Reclaiming Domains That Abuse Your Shopify Brand
A Shopify merchant's guide to the UDRP process for taking back domains that infringe on your trademark.
Email Security
8 articles
DMARC: Email Authentication Explained
Understand DMARC and how it prevents email spoofing to protect your Shopify brand from phishing attacks.
DKIM: Digital Signatures for Your Shopify Store Emails
Understand how DKIM adds digital signatures to prove your Shopify emails are authentic and haven't been tampered with.
Email Spoofing: When Criminals Impersonate Your Shopify Store
Discover how scammers send fake emails from your domain and the steps to stop email spoofing attacks.
SPF Records: Authorizing Email Senders for Your Shopify Domain
Learn how SPF records tell email servers which services can send email on behalf of your Shopify store.
BIMI: Display Your Shopify Logo in Customer Inboxes
Learn how BIMI puts your brand logo next to your emails, building trust and protecting against email impersonation.
Phishing Protection: Defending Your Shopify Customers
Learn how to protect your Shopify customers from phishing attacks that use your brand to steal their information.
Email Deliverability for Shopify: Getting to the Inbox
Ensure your Shopify order confirmations and marketing emails reach customers by understanding email deliverability.
Email Authentication: The Complete Guide for Shopify Stores
Master SPF, DKIM, and DMARC to protect your Shopify brand from email spoofing and improve deliverability.
DNS & Infrastructure
11 articles
DNS Security for Shopify Merchants
Learn how DNS works and why proper configuration protects your Shopify store from impersonation attacks.
A Records and CNAME: Connecting Your Domain to Shopify
Learn the difference between A records and CNAME records and how to properly configure them for your Shopify store.
SSL Certificates: Securing Your Shopify Store's Connections
Understand SSL/TLS certificates, the padlock icon, and how secure connections protect your Shopify customers.
Subdomain Takeover: The Hidden Threat to Shopify Stores
Discover how abandoned subdomains become security vulnerabilities and how attackers exploit them to damage your Shopify brand.
WHOIS Privacy: Hiding Your Personal Info from Scammers
Protect your personal information by understanding WHOIS privacy and why every Shopify merchant should enable it.
Mixed Content Errors: Why Your Shopify Store Shows 'Not Secure'
Fix mixed content warnings that make your Shopify store appear insecure to customers and hurt your conversion rate.
DNS Propagation: Why Domain Changes Take Time
Understand why DNS changes don't happen instantly and what to expect when updating your Shopify domain settings.
DNSSEC: Cryptographic Protection for Your Shopify Domain
Learn how DNSSEC adds cryptographic security to prevent DNS spoofing and protect your Shopify customers.
CAA Records: Controlling SSL Certificates for Your Shopify Domain
Learn how CAA records restrict which certificate authorities can issue SSL certificates for your Shopify domain.
MX Records: Email Routing for Your Shopify Domain
Understand MX records and how they ensure your Shopify store can receive email from customers and partners.
Nameservers: The Foundation of Your Shopify Domain
Understand what nameservers are and how they direct traffic to your Shopify store and email services.
Shopify Operations
3 articles
Custom Domain Setup for Shopify: Complete Guide
Step-by-step guide to connecting your custom domain to Shopify and ensuring it's configured securely.
Domain Expiration: Don't Let Your Shopify Store Disappear
Learn the risks of domain expiration and how to protect your Shopify store from going offline unexpectedly.
Third-Party App Security for Shopify Stores
Evaluate the security of Shopify apps and protect your store from data breaches through third-party integrations.
Incident Response
2 articles
Reporting Brand Abuse: Taking Down Fake Shopify Stores
A complete guide to reporting and removing websites, domains, and social accounts impersonating your Shopify brand.
Your Domain is Compromised: Emergency Response Guide
Immediate steps to take if you suspect your Shopify domain has been hijacked or compromised.